LiveAgent is a complete help desk that allows you to provide better customer service and be more efficient by bringing all your support tickets into one dashboard. More
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Why LiveAgent
If you’ve ever gotten dizzy just thinking about how many channels customers submit support messages through, you’re not alone.
The fact of the matter is, there are just way too many to keep track of.
And the only thing that could make this situation better is a tool that lets you monitor all your tickets in one place.
Well, today’s your lucky day!
Meet LiveAgent.
It is a complete help desk that brings all your support tickets into one dashboard so you can provide better customer service and be more efficient.
Bring all your customer support channels under one roof
In your LiveAgent dashboard, you’ll have multi-channel support for email, live chat (customizable LiveAgent widget), voice, and social pages.
Yes, you read right. this tool gives you access to real-time chat that will not only let you communicate with visitors but will also show you how many site visitors you have and where they are coming from.
All the conversations that come rolling in will be turned into tickets that can be assigned, merged, split, and tagged.
This new streamlined ticket process will result in a better experience for you and your customers.
That means, not letting messages slip through the cracks.