SignalZen is a Customer Support solution that enables teams to talk to website visitors and answer emails via Slack and Microsoft Teams. More
SignalZen KEY FEATURES
Solid Live Chat widget for your website.
Consistency with your website design.
SignalZen is a Customer Support solution that enables teams to talk to website visitors and answer emails via Slack and Microsoft Teams.
Integration with SignalZen is intuitive and easy. The integration includes connecting the SignalZen account to Slack or Microsoft Teams. Both integrations are advanced and provide users with features such as chatting via threads, operators auto-creation, search within chats, visitor information, saved replies, new chat session notifications, and more.
Customer Support from Slack or MS Teams
The Console, which is a SignalZen service administration place, allows users to audit, talk with website visitors, view statistics, and configure all their live chat journeys.
Configure widget colors, positions, help center, multilingual features, form builder, saved replies, auto invitation, and more.
The mobile apps (iOS & Android) help to keep in touch with customers when operators are out of the office.
The Console is a central place for your Customer Support journey configuration. By using it you can also chat with your website visitors, answer emails, see contact information, and use all the features that you could by using Slack or Microsoft Teams.